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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
How to open the frame and replace the print
1. Take off the hanging string located on the back side of the frame.
2. Find two turn buttons on the bottom. Loosen the screw on each turn button using a screw driver.(only about one and half turn. If you loosen screws more than that, they will fall off and will be extremely difficult to put back on.) Then slide each screw up to unlock.
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| Screw is down | Screw is up |
3. Pull the short string located in between two turn buttons to open the back cover of the frame. Set the print with following order.
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ａ）The glass – the print set on the thick matting – the back cover |
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ｂ）The glass – the thick matting – the print set on the thin matting |
4. Close the back cover of the frame. Slide the two screws down to lock and tighten them up with the screw driver.
5. Put the hanging string back and tie it up securely.
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